Bank / Operations Portal
Issue registration, ATM identification, status, assignments, SLA visibility and completed-service reports.
M-AUDIT · MOBILE AUDIT TOOL
Field evidence.
Ready for review.
Explore the published auditing app and a proposed service-resolution experience connecting technicians, supervisors and finance.
Published Android app · Commercial reuse and ownership rights to confirm
DOCUMENTED PUBLIC FOUNDATION
Audit essentials, in the field.
The listing describes checklist work, notifications, job information, photographs, comments and offline auditing. Its screenshots show assigned tickets and ticket details.
Evidence & scope
The published Android listing documents task notifications, job details, photographs, configurable checklists, comments and offline auditing. Public screenshots also show assigned tickets and ticket details. RST public materials describe ATM service-management experience. AI, the expanded service lifecycle and ERP billing integration are proposed until implementation status and interfaces are confirmed.
Official mAudit Android listing ↗ · Historical ATM service URL ↗Authentic screens, clearly separated.
The two screens above are unchanged Google Play images. Their built-in device frames are preserved. Tap either to enlarge.
Operational listing images contain site or person identifiers and are not reproduced here. The workflow below uses synthetic records and is explicitly proposed.
No standalone licensing, bank deployment or broader product ownership is asserted.
INTERACTIVE EXPERIENCE · PROPOSED
A proposed field-service workspace.
Explore ten screen concepts, from assigned work to supervisor approval and a controlled finance handoff.
EXPLORE THE WORKFLOW
Technician
Your assigned work.
A proposed consolidated task dashboard builds on the listing’s assigned-ticket presentation.
PROPOSED CONCEPTSYNTHETIC DATA
Your assigned work.
DEMO-101 · AssignedRECORD
DEMO-102 · Review neededRECORD
Synthetic records onlyREVIEW
Role: Technician · No live action
Technician
Know the next visit.
View the scope and proposed sequence of service assignments, with no real location or bank information.
PROPOSED CONCEPTSYNTHETIC DATA
Know the next visit.
MON12TUE13WED14THU15FRI16
Service request: DEMO-101
Site: Example location
Visit: example appointment
Role: Technician · No live action
Technician
Understand the request.
Review the reported issue, permitted service scope and assignment context.
PROPOSED CONCEPTSYNTHETIC DATA
Understand the request.
Reported concern: site serviceRECORD
Scope: approved checklistRECORD
Status: assignedREVIEW
Role: Technician · No live action
Technician
Record observations.
Confirm the visit and collect observations using the organization’s authorized procedure.
PROPOSED CONCEPTSYNTHETIC DATA
Record observations.
Visit acknowledgedRECORD
Observations enteredRECORD
Escalate beyond approved scopeREVIEW
Role: Technician · No live action
Technician
Ask an approved copilot.
Proposed AI retrieves authorized service documents and asks for observations. No privileged commands or hardware actions.
PROPOSED CONCEPTSYNTHETIC DATA
Ask an approved copilot.
TECHNICIAN
Guide me through the approved checks for this fault.
PROPOSED COPILOT
Use only the authorized procedure for your role.
PROPOSED COPILOT
I can prepare a summary for review.
Role: Technician · No live action
Technician
Keep the evidence structured.
Checklist operations are publicly documented. This redesigned interface is a concept.
PROPOSED CONCEPTSYNTHETIC DATA
Keep the evidence structured.
Approved task listRECORD
Comments recordedRECORD
Incomplete items flaggedREVIEW
Role: Technician · No live action
Technician
Capture permitted evidence.
Photo capture supports field documentation. Sample records contain no customer data.
PROPOSED CONCEPTSYNTHETIC DATA
Capture permitted evidence.
Sample evidence A
Sample evidence B
Completeness: review required
Role: Technician · No live action
Technician
Prepare a resolution.
The proposed workflow combines a selected resolution, notes and evidence for supervisor review.
PROPOSED CONCEPTSYNTHETIC DATA
Prepare a resolution.
Resolution: review requestedRECORD
Notes: synthetic exampleRECORD
Submission: demo onlyREVIEW
Role: Technician · No live action
Supervisor
Close with oversight.
Proposed supervisor review supports unresolved work, reassignment, escalation and authorized closure.
PROPOSED CONCEPTSYNTHETIC DATA
Close with oversight.
Check evidenceRECORD
Review exceptionsRECORD
Authorize or returnREVIEW
Role: Supervisor · No live action
Finance
Handoff after approval.
The proposed finance handoff depends on confirmed ERP interfaces, service rules and approval conditions.
PROPOSED CONCEPTSYNTHETIC DATA
Handoff after approval.
Approved work
ERP / Finance
Completion approved
Billing eligibility checked
ERP interface: to confirm
Role: Finance · No live action
01 / 10 · Dashboard
Interactive concept using synthetic records. No live tickets, equipment actions, approvals, payments or certificates.
FOUR CONNECTED EXPERIENCES · PROPOSED
Different roles.
One reviewable service record.
The mobile app is one part of a wider operating model. Portal, supervision, AI and finance integration scope need confirmation.
Technician Mobile
Assigned work, job context, approved guidance, checklists, photos, resolution selection and submission.
Supervisor Review
Activity, unresolved tickets, evidence, reassignment, escalation and closure approval.
ERP Integration
Approved completion records prepared for the relevant ERP or finance workflow. Interface and billing rules remain unconfirmed.
PROPOSED TECHNICIAN COPILOT
Guidance from approved knowledge.
Retrieve authorized documentation, request observations and prepare a resolution summary for review.
Support the technician. Preserve the procedure.
No autonomous ATM control, privileged commands, security credentials or maintenance bypasses. The demonstration contains no actual repair instructions or sensitive equipment information.
Explore the wider ATM solutionPLAN YOUR NEXT STEP